Client Relations Department Coordinator

Hi everyone! My name is Kate and I am very excited to develop long-lasting relationships with all of our clients- both human and four-legged. I have worked in the vet field since 2016 and have a customer service and management background, as well as a B.A. in Education from the University of Delaware.

Animals are my passion, and I am grateful to have the opportunity to provide compassion, support, and love to them each day. At home, I have a golden/chow mix named Daisy who is the love of my life, and I look forward to rescuing many more.

In my free time, I enjoy traveling, going to the beach, spending time with family and friends, and searching for the perfect grilled cheese sandwich.


Digital Client Service Manager

My name is Misty Shenberger, and I have been with Neffsville Veterinary Clinic since May of 2000. I have been a member of our Client Relations Team for over 20 years! In 2021, I moved into a managerial role as the Digital Client Services Manager. This is an exciting new position within Neffsville, as well as the entire veterinary field itself. This role provides me with the distinct opportunity to serve our clients virtually via our electronic platforms such as email, Pet Desk APP, Pet Portal, Markethound, and the Vetsource online store. I am thankful to our clients for allowing me to care for their pets!

When I am not working at Neffsville Veterinary Clinic, I am a proud single mom to a 15-year-old daughter, Gabriana. Being a mom is a gift to me. We enjoy watching movies, reading, doing arts/crafts, and playing cards together. In my spare time, I enjoy being active, donating to women’s shelters, and writing cards.


Retail Manager, Client Relations Shift Lead

My name is Rachel and I’ve been working at Neffsville Veterinary Clinic since June 2013. Prior to working at Neffsville, I was a Pet Care Technician back home in Baltimore County. I also have a Bachelor of Science from Towson University.

Along with working in our Client Relations department, I am also Retail Manager. I manage our boutique and food supply for the Clinic.

In my free time, I enjoy hiking, taking day trips, fishing, visiting my family back home, and perfecting my baking skills.

Please stop me in the lobby if you have any food questions and say hi!

Client Relations Shift Lead

Hi my name is Laura and I joined Neffsville in June 2019. Since 2012 I’ve been working in the veterinary field in some way and after graduating Kutztown University in 2016 I knew that I wanted to stay in this amazing, fast paced and growing environment. I’m very happy to have found such an amazing team to work with here. I currently live with my boyfriend and together we have 2 cats: a grey tabby, Vahn, and a calico, Vivian. When I’m not working I like to knit, crochet, read or play video games. I’m looking forward to meeting you and your pets!

Digital Client Services

Hi, my name is Lauren and I became a part of NVC in May of 2019 after graduating from the Veterinary Assistant program at the Lancaster County Career & Technology Center.

I have had a love for animals since a young age which makes me excited to care for you and your furry loved ones.

At home, I have a mini lop named Dallas and a newly rescued Lab mix named Ember. Away from NVC, I enjoy crafting, volunteering with a local pet rescue, hiking and spending time with family.

I look forward to meeting you and your pets here at NVC!

Client Relations

Hi there! My name is Michael. I joined Neffsville Veterinary Clinic in March of 2020. I have been working professionally with animals for over a decade, from the west coast to the east coast. I strive to make any animal I come across my new best friend! I have two dogs, a Chiweenie named Chucky Baby and a chihuahua named Elektra. We enjoy lots of traveling to hiking spots in my free time. I look forward to meeting you and your furry friend!

Cristina (Tina)
Client Relations

Hello there, my name is Cristina and I joined the Neffsville Veterinary Clinic in March of 2020. I live in Manheim Township with 2 of our 4 daughters and we have a Chihuahua named Izzy who we rescued 9 years ago. I love spending time with my family and Izzy. I look forward to meeting and serving you and your fur babies.

Client Relations Shift Lead

Hello, my name is Brianna and I joined NVC in June 2020. I have worked in the veterinary field for over 10 years. I currently have 2 cats (Milo and Sassy) and two German Shorthaired Pointers (Mika and Gage). In my free time, I enjoy going fishing and enjoying time by any form of water. I look forward to meeting you and your fur-babies here at NVC.

Digital Client Services

Hello, my name is Jenna and I joined Neffsville Veterinary Clinic in August of 2020. I have a love for all animals (especially cows)! I have a senior cat named Gracie. In my spare time I like to kayak, cook, and cross-stitch. I can’t wait to meet you and your pets!

Client Relations Specialist

Hello, My name is Clarissa. I have joined the Pet Resort Team at NVC to fulfill my lifelong dream of working with animals. My goal is to provide a safe and nurturing environment that your cherished pets will want to return to. My husband and I recently rescued the newest member of our family, Farrah a Pit Bull Terrier who has warmed our hearts.
Some of my other joys outside of adoring your pets include cooking, hiking, biking and horseback riding.

Client Relations Specialist

Hello, my name is Jess, I also go by Sprout! I have worked at Neffsville since March of 2021. I look forward to meeting all of the wonderful furry friends that come to see us. I have loved all animals since I was younger. I have a fur baby of my own named Sage. She is a 6-year-old long-haired dachshund who I spend lots of my time with. In my spare time, I enjoy cooking and going on adventures taking photographs!

Client Relations Specialist

Hi, my name is Lillie! I joined the NVC team in March of 2021. I’m currently working on my bachelor’s degree in Biology and hope to attend veterinary school. I have special interest in exotic animals and hope to work in a zoo someday. I have many pets at home including my German Shepard mix, Moose. I look forward to helping you and your fur family!

Client Relations Specialist

Hi my name is Anna, I joined the Neffsville Client Relations team in July of 2021. I have always had a love for all types of animals, especially dogs! At home, I have a 9-year-old German Short Haired Pointer, named Reload. I have a soft spot in my heart for large dog breeds and cannot wait to have a home big enough to have my own. In my free time, I enjoy watching sports with my husband, taking walks with my dog, cooking and trying new breweries and restaurants. I can’t wait to meet you and all your pets!

Client Relations Specialist

Hi Friends! My name is Cheyenne and I started working at Neffsville Veterinary Clinic in October 2021. Previously, I have worked in customer service for over 5 years! I have always had a passion for animals since I was a kid so I am grateful to have the opportunity to serve in a veterinary clinic where I can appease both my interests in animals and serving others. I am thrilled to make lasting relationships with our clients and furry friends that come through our doors.

At home, I have a mini–Australian Shepherd/ Jack Russel mix and we love to go on long hikes, travel, and canoe.