Client Relations Department Coordinator

Hi everyone! My name is Kate and I joined the NVC team in 2019. I have worked in the veterinary field since 2016 and have a customer service and management background, as well as a B.A. in Education from the University of Delaware. I am dedicated to providing support, love, and compassionate care to all animals.

I reside in Lancaster with my best girl Daisy, a golden/chow rescue, Guinness, a black kitty we found under our porch with a mind of his own, and my husband Jon.

In my free time, I enjoy traveling, going to the beach, live music, spending time with family and friends, and searching for the perfect grilled cheese sandwich.

I look forward to meeting and helping you and your pets!

Digital Client Service Manager

My name is Misty Shenberger, and I have been with Neffsville Veterinary Clinic since May of 2000. I have been a member of our Client Relations Team for over 20 years! In 2021, I moved into a managerial role as the Digital Client Services Manager. This is an exciting new position within Neffsville, as well as the entire veterinary field itself. This role provides me with the distinct opportunity to serve our clients virtually via our electronic platforms such as email, Pet Desk APP, Pet Portal, Markethound, and the Vetsource online store. I am thankful to our clients for allowing me to care for their pets!

When I am not working at Neffsville Veterinary Clinic, I am a proud single mom to a 15-year-old daughter, Gabriana. Being a mom is a gift to me. We enjoy watching movies, reading, doing arts/crafts, and playing cards together. In my spare time, I enjoy being active, donating to women’s shelters, and writing cards.

Client Relations Shift Lead, Retail Controller

Hi everybody! My name is Laura, and I joined the team in June of 2019. I’ve been working in the veterinary field since 2012, starting as seasonal work while I went to college at Kutztown University. After graduating in 2016 with a B.S.B.A. in Business Administration and Management, I knew that I wanted to stay in this field long term. I love the growth and knowledge I’ve been able to do while working here and my main goal is to advance further into the administrative side of veterinary medicine mixed with retail and pharmaceutical knowledge. I live with my husband, Justin, and our 3 cats, Vahn, Vivian and Vulpix. During my free time I like to crochet, play video games, read and plan social events. I look forward to working with you and your pets!

Client Relations Shift Lead, Digital Client Services

Hi, my name is Lauren and I became a part of NVC in May of 2019 after graduating from the Veterinary Assistant program at the Lancaster County Career & Technology Center.

I have had a love for animals since a young age which makes me excited to care for you and your furry loved ones.

At home, I have a mini lop named Dallas and a newly rescued Lab mix named Ember. Away from NVC, I enjoy crafting, volunteering with a local pet rescue, hiking and spending time with family.

I look forward to meeting you and your pets here at NVC!

Client Relations Specialist

Hi there! My name is Michael. I joined Neffsville Veterinary Clinic in March of 2020. I have been working professionally with animals for over a decade, from the west coast to the east coast. I strive to make any animal I come across my new best friend! I have two dogs, a Chiweenie named Chucky Baby and a chihuahua named Elektra. We enjoy lots of traveling to hiking spots in my free time. I look forward to meeting you and your furry friend!

Client Relations Shift Lead, CR Training Coordinator

Hello, my name is Brianna and I joined NVC in June 2020. I have worked in the veterinary field for over 10 years. I currently have 2 cats (Milo and Sassy) and two German Shorthaired Pointers (Mika and Gage). In my free time, I enjoy going fishing and enjoying time by any form of water. I look forward to meeting you and your fur-babies here at NVC.

Client Communication & Education Coordinator, Client Relations Shift Lead, Digital Client Services

Hello, my name is Jenna and I joined Neffsville Veterinary Clinic in August of 2020. I am a Maryland girl with a love for all animals (especially cows), and a special love for our squishy-faced canines. In my spare time I like to kayak, play board games, cross stitch, read, and watch British TV shows. Before Covid-19, I worked in professional theater and have a B.A. in History Education. I can’t wait to meet you and your pets!

Client Relations Specialist

Hello, My name is Clarissa. I have joined the Pet Resort Team at NVC to fulfill my lifelong dream of working with animals. My goal is to provide a safe and nurturing environment that your cherished pets will want to return to. My husband and I recently rescued the newest member of our family, Farrah a Pit Bull Terrier who has warmed our hearts.
Some of my other joys outside of adoring your pets include cooking, hiking, biking and horseback riding.

Client Relations Specialist, Retail Manager, Grooming Communications Coordinator

Hi! My name is Molly, and I’ve been working at Neffsville since September of 2021. I have been working with animals since 2019, and started working in customer service involving animals since early 2020!

I have 2 dogs of my own, Paisley and Posie, who are both golden retrievers. As well as a family dog, Teddy, who is a chow mix that we rescued! In my free time, I love to go shopping with friends, play with my dogs, crochet, and sew!

I look forward to meeting you and your pets here at Neffsville!

Client Relations Specialist

Hi everyone. My name is Wadolo and I have been working at Neffsville vet since July of 2022. I attended Temple University and recently moved back home. I recently got a Chihuahua as my first pet, sparking my interest in the vet field! In my free time, I enjoy playing any type of sport! I am also of Ethiopian decent, so I love cultural foods. Looking forward to being here!

Client Relations Specialist

I am thrilled to be here at Neffsville Veterinary Clinic. I have always had a love for veterinary medicine and working with animals. I have a variety of experience from working at a small/large animal practice to including time at an emergency vet. While I enjoy all aspects of veterinary medicine, I have a passion for working with end of life and palliative care. It means alot to me to help support clients and their pets during such a difficult part of their journey.

At home my boyfriend and I have a black cat named Esmeralda and an orange tabby named Uhtred who both bring lots of joy to our household. When I am not working I can be found at a favorite coffee shop reading or at the therapeutic riding center where I am a volunteer. I also enjoy playing Dungeons & Dragons, going to Renaissance Festivals, spending time with loved ones as well as time outside.

I look forward to meeting you and your pets here at NVC!

Client Relations Internal Marketing Specialist

My name is Gabbi, and I started working at Neffsville Vet in November 2022. I studied Food Science and Microbiology at Penn State, and previously worked as a researcher for pathogens in ice cream but have since found my passion for helping all of your pets! I especially have a soft spot for cats and dogs who are blind or have endured enucleation surgeries, and exotic pets like snakes, tarantulas, and other reptiles.

I have a cozy home with my husband full of all types of critters, including our fluffy cats (Torvi and Nadja), corn snake (Greta), banana ball python (Floki), and hognose (Arthur Morgan). If I am not at home with them, experimenting with cooking or crafting, you may find me immersed in anything nerdy or spooky. I love Dungeons & Dragons, RPG video games, fantasy books and movies, and dressing up for Renaissance Faires.

Client Relations Specialist, Retail Assistant Manager

Hi! I’m Siena, and I am looking forward to getting to know all of the critters at NVC, as well as their owners. I enjoy talking to people and have worked in customer service for over 10 years. I am passionate about developing a connection with animals and people I meet.

I have always loved animals, and have grown up with large and small dogs, cats, pocket pets, birds, and fish. I currently have a Pittie-mix rescue named Indigo, a little farm cat rescue I found in a tree, named Aerial, a rescued hospice cat named Salami Jed, and an anti-social guinea pig named Rumspringa!

When I have free time to relax, I love spending time with my sister, eating delicious food, watching documentaries, movies, and new shows. I knit and am learning to crochet. In the warm months, I enjoy spending time outside with Indigo.

Client Relations Specialist

Hello everyone, my name is Gina. I came to Lancaster around 2020 after living in New Jersey. I started working for Neffisville Vet in March 2023. It was always a dream of mine to work with animals. My first job was working at Petsmart, where I knew working with pets was what I wanted to do. Since I was younger, I was always known to have pets of all sorts from small animals to reptiles. I currently have two orange cats, a rabbit, hamster, and a gecko. I’m super excited to work with everyone here and meet you and your pets.

Client Relations Specialist

Hi! My name is Nick and I started at Neffsville the summer of this year. I have been in customer relations most of my professional career and love assisting people in any way I can. My family and I have fostered so many animals over the last 15 years, and nothing has brought our family more joy than assisting animals in their time of need and seeing them be adopted into loving families. We have two Pomeranians, both of which were rescues themselves. In my free time I enjoy camping with my wife, kids, and pets, playing games with friends, and just spending time as a family. I’m looking forward to meeting you and your fur babies.

Client Relations Specialist

Hello! My name is Chloe and I joined Neffsville this summer 2023. I currently attend West Chester University majoring in Cellular and Molecular Biology and plan on attending veterinary school after completing my undergrad. I have had a strong love for animals since a young age and have always seen myself working with them in my future. I have an all-white and deaf Maine Coon cat named Artemis and recently adopted a Sphynx cat named Elli. I love trying new coffee shops, painting new artwork for my walls, and soaking in the sunshine with my two cats outside! I am so excited to meet you and your furry friend!

Client Relations Specialist

Bio Coming Soon!

Client Relations Specialist

Hello! My name is Kaity and I am very excited to be starting with Neffsville Veterinary Clinic! I originally started in the animal care field while working as an animal handler in Florida shelters. I have now been working in veterinary care for just over a year after moving back. I am Fear-Free Certified and look forward to meeting and providing care to our community’s furry friends.